Privacy Policy
How Curbside Torque collects, uses and protects your information.
Curbside Torque does not share, sell, rent or trade text messaging opt-in information, phone numbers or consent records with any affiliates or third parties for marketing or promotional purposes. All text messaging information is kept strictly confidential.
- 1. Information We Collect
- 2. How We Use Your Information
- 3. SMS Messaging & Compliance
- 4. Information Sharing & Disclosure
- 5. Data Security
- 6. Cookies & Tracking Technologies
- 7. Your Rights & Choices
- 8. Third-Party Links
- 9. Changes to This Privacy Policy
- 10. Contact Us
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email address, phone number and mailing or service address
- Payment information (processed securely through third-party payment processors)
- SMS opt-in records, including the date and time consent was given
Non-Personal Information
- IP address, browser type and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
Customer Communication
- Inquiries and service requests
- Appointment details
- Service history and feedback
2. How We Use Your Information
We use the information we collect to:
- Provide, schedule and manage our services
- Respond to inquiries and service requests
- Send appointment confirmations, reminders and service updates
- Process payments
- Improve our website, services and customer experience
- Comply with legal and regulatory obligations
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
Curbside Torque offers text messaging to customers who choose to receive it. Messages relate to appointments, service updates, estimates, customer support and, where you have agreed, occasional offers.
Opt-In & Consent
By providing your phone number and agreeing to receive texts, you consent to receive messages from Curbside Torque. Consent is collected in line with the Telephone Consumer Protection Act (TCPA). Consent to receive texts is not a condition of purchase.
Opt-Out
You can opt out at any time by replying STOP to any message. You will receive one final message confirming that you have been unsubscribed, and no further messages will be sent. Opt-out requests are processed immediately.
Message Frequency & Content
Message frequency varies based on your appointments and interactions with us.
Help & Support
For help, reply HELP to any message, or contact us at Email address coming soon or (555) 014-2290.
Carrier Information
Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, Verizon, T-Mobile, Sprint and most regional carriers.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that help us provide our services, such as customer support providers. Text messaging originator opt-in data and consent are excluded from all of the information-sharing categories described in this policy and will not be shared with any third parties. We apply strict measures to protect this information.
4. Information Sharing & Disclosure
Curbside Torque does not sell, rent or trade your personal information. We may share information only in these cases:
- Service Providers: trusted partners who help us run our business, such as payment processors, scheduling tools and SMS aggregators, under confidentiality obligations.
- Legal Compliance: when required by law, regulation, court order or to protect our rights and safety.
- Business Transfers: in connection with a merger, sale or transfer of business assets.
All of the categories above exclude text messaging originator opt-in data and consent. That information is not shared with any third parties, except the aggregators and providers that deliver our text messages.
5. Data Security
We use reasonable administrative, technical and physical safeguards to protect your information, including:
- Encrypted (SSL/TLS) connections on our website
- Secure, access-controlled storage of customer records
- Access limited to people who need it to provide our services
- Payment processing through PCI-compliant third-party processors
- Regular review of our security practices
- Secure handling and deletion of records we no longer need
No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to remember your preferences, understand how visitors use the site and improve performance. You can set your browser to refuse cookies, though some parts of the site may not work as intended.
7. Your Rights & Choices
You may request access to, correction of or deletion of your personal information, and you may opt out of marketing messages at any time. To make a request, contact us using the details in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. This Privacy Policy applies only to information collected by Curbside Torque.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy, contact us:
- Business
- Curbside Torque
- Phone
- (555) 014-2290
- Email address coming soon
- Website
- Website address coming soon
By using our website and services, you consent to this Privacy Policy.