Terms & Conditions

1. 1. Agreement to These Terms
2. 2. Our Services
3. 3. Estimates & Approval
4. 4. Appointments, Arrival Windows & Cancellations
5. 5. Work Location & Access
6. 6. Parts
7. 7. Payment
8. 8. Warranty
9. 9. Limitation of Liability
10. 10. Text Messages
11. 11. Website Use
12. 12. Changes to These Terms
13. 13. Contact Us

1. Agreement to These Terms

These Terms & Conditions apply to your use of our website and to any service Curbside Torque provides. By booking a visit, requesting an estimate or using our website, you agree to these terms and to our Privacy Policy.

2. Our Services

We provide mobile automotive diagnosis, maintenance and repair at a location you choose. Some jobs can't be done safely or properly outside a shop, such as work that needs a vehicle lift or specialized equipment. If that's the case, we'll tell you before starting and recommend next steps.

3. Estimates & Approval

• Prices shown on this website are planning ranges, not quotes. Your price depends on your vehicle, its condition and the cost of parts on the day.
• We give you a written or texted estimate before any repair begins. No work beyond diagnosis is done without your approval.
• If we find something new during a job that changes the price, we stop and get your approval before going further.
• Diagnostic fees cover the time to test and find the cause, and are charged even if you decide not to go ahead with the repair.

4. Appointments, Arrival Windows & Cancellations

• Appointments are booked as arrival windows. Traffic, weather or an earlier job running long can shift an arrival time; we'll text or call if we're running late.
• Please give at least 24 hours' notice to cancel or reschedule.
• If we arrive and can't reach the vehicle, or the vehicle or keys aren't available, a trip fee may apply.

5. Work Location & Access

You confirm that you own the vehicle or are authorized by the owner to have it serviced, and that you have permission for us to work at the location you give us, such as your property, workplace lot or apartment complex. The location must be safe, reasonably level and legal for vehicle repair. We may decline or stop work at any location we judge to be unsafe, including because of weather.

6. Parts

We use new parts that meet or exceed original-equipment specifications unless you ask for something different and we agree. If you supply your own parts, we can't warranty those parts or any labor that has to be repeated because of them. Replaced parts are yours to keep if you ask for them before the job starts, except parts that must be returned for a core charge or warranty claim.

7. Payment

Payment is due when the work is finished and you've approved it. We accept major credit and debit cards and other methods we list at booking. Card payments are processed by a third-party payment processor. Unpaid balances may be subject to collection as allowed by law.

8. Warranty

Our repairs are covered by a limited warranty on parts and labor. The length of coverage depends on the part and will be written on your invoice. The warranty doesn't cover normal wear, damage from accidents, misuse or neglect, customer-supplied parts, or later work by someone else on the same repair. To make a claim, contact us first so we can inspect the problem.

9. Limitation of Liability

We take care with every vehicle, but some problems can't be predicted, especially on older, high-mileage or previously damaged vehicles. We're not responsible for existing conditions or for parts that fail because of them, for personal items left in the vehicle, or for delays caused by parts availability. To the extent the law allows, Curbside Torque's liability for any claim is limited to the amount you paid for the service involved, and we're not liable for indirect or consequential losses such as lost wages, towing or rental costs. Nothing in these terms limits rights you have under consumer protection laws that can't be waived.

10. Text Messages

If you give us your phone number and agree to receive texts, we'll send messages about your appointments, estimates and service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent to receive texts is not a condition of purchase. See Section 3 of our Privacy Policy for full details.

11. Website Use

Website content, including text, images and price tools, is provided for general information. It is not a diagnosis of your vehicle. You may not copy or reuse the site's content for commercial purposes without our written permission.

12. Changes to These Terms

We may update these terms from time to time. The version posted on this page with its effective date is the one that applies.

13. Contact Us

Questions about these terms? Contact us:

Business

Curbside Torque

Phone

(555) 014-2290

Email

Email address coming soon

Website

Website address coming soon